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About-HealthEquity :  Privacy Policy


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HealthEquity Privacy Policy

We understand your concerns about the security of information relating to you and your account(s) and want to assure you that we will always safeguard your information. Most importantly, we want you to know that we do not sell our customer lists or individual customer information.

Information We Collect
Information that we collect about you may come from any or all the following sources:
  • Information from you on applications or other forms, such as your name, address, Social Security Number and medical information, whether provided directly to us or to your health insurance provider;
  • Information about your transactions with us or with others, such as your account balance, payment history, debit card usage, policy coverage or premiums paid;
  • Information from communication and interactions that we have with you, such as medical or financial needs you have told us about or concerns you have expressed;
  • Information from third parties who provide consumer information or verify consumer relationships, such as consumer identity verification;
  • Information about you that we obtain through healthequity.com;
  • If you have a credit line, information from consumer reporting agencies, such as your credit history or creditworthiness.
How We Use Information

We retain your personal information to help us develop products and services and may, from time to time, provide such information to nonaffiliated third party service providers to perform services for or functions on behalf of HealthEquity, to effect, administer, or enforce transactions authorized by you; for example,

  • To open and administer your accounts and provide other financial services
  • To make payments to medical service providers
  • To help us protect you and HealthEquity from financial loss
  • To prepare account statements

When we provide nonpublic personal information to nonaffiliated third party service providers for any such services that may or may not be described herein, these nonaffiliated third party service providers agree to maintain the confidentiality of such information and to use it only for the intended purposes.

HealthEquity does not disclose any nonpublic personal information about our customers or former customers, except as permitted by law. In addition, we do not share such information or medical information unless you have given us permission us to do so. We will not disclose your nonpublic personal information to third parties for marketing purposes without your prior consent. In addition, we will not market additional products or services to you if you call us and advise us that you do not wish for us to do so.


 
 
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