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FAQ

Frequently asked questions

We’ve collected answers to some frequently-asked questions about the transition. To view the entire collection of FAQs, click here.

Questions about the transition

Health Savings Accounts

Flexible Spending Accounts, Health Reimbursement Arrangements, Dependent Care Flexible Spending Accounts and Limited Purpose Flexible Spending Accounts

We are here to help

Discover our valuable resources, including FAQs, transition timelines, and support to assist you every step of the way.

Member Transition Services

844.351.6856

Available 24/7

Email Member Services

Frequently Asked Questions

Explore our FAQ page for quick answers to common questions.

Visit FAQ

Transition Timeline

Explore our comprehensive transition timeline to view each step in detail.

Visit timeline