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HealthEquity Digital Accessibility Statement

Our commitment

At HealthEquity, we empower millions to achieve a better future. Our mission is to connect health and wealth for everyone. By bringing together intuitive technology and remarkable service, we enable our members to achieve wellness today and financial wellbeing tomorrow.

Accessibility is a core component of our values. We recognize true influence comes only after understanding the experiences and needs of each person. Not only are diversity and inclusion key to our company culture, they are also fundamental to the success of our business.

As such, we are committed to working diligently to ensure that our content and platforms are accessible to users of all levels of ability.

Digital Accessibility Statement

We strive towards meeting the Web Content Accessibility Guidelines (WCAG) 2.1 Level A and AA and Section 508 of the Rehabilitation Act of 1973. We continue to develop our digital accessibility program initiatives and partner with accessibility experts.

HealthEquity takes the following measures to ensure accessibility of HealthEquity’s Web Portals:

  • Integrate accessibility into our development practices.

  • Provide continual accessibility training for our development staff.

  • Employ a combination of static analysis tools and manual testing with assistive technologies and accessibility quality assurance methods.

  • Work with a third-party auditor to help deliver yearly completed Accessibility Conformance Reports.

Digital accessibility is a work in progress and we intend to continue to improve our websites, materials and mobile applications as technology evolves.

Contact Information

We welcome feedback on the accessibility of HealthEquity’s websites, materials and mobile applications. Please let us know if you encounter accessibility barriers or have feedback on any content, feature or functionality that could be improved.

Phone: 1-866-346-5800

Effective Date

Last updated October 2022.

COBRA/Direct Bill Employer login

Please refer to your Client Welcome email for the URL of your specific COBRA/Direct Bill Employer login page.