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Transition timeline

Key dates for the transition

Prepare for the transition by familiarizing yourself with some of the key transition dates, so you know what’s happening and when.

Date

Details

Week of November 2, 2026

Members notified of HIA transition.

Week of December 7, 2026

HealthEquity begins mailing Welcome Letters, which include first-time login instructions to the HealthEquity portal. Eligible members will also receive a Card Package with a HealthEquity Visa® Card (if applicable)*.

December 21, 2026

Final day to use current Blue Rewards incentives (either CareFirst Blue Rewards-branded debit cards or Autopay) or request claims for HIAs through the CareFirst portal by Further.

December 22, 2026

HIA member blackout period starts​.

January 1, 2027

Transition complete. Account balances are available for use on the HealthEquity portal.​

*This card is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Your card can be used everywhere Visa debit cards are accepted for qualified expenses. This card cannot be used at ATMs, and you cannot get cash back, and cannot be used at gas stations, restaurants, or other establishments not health related. See Cardholder Agreement for complete usage restrictions.

*This card is issued by The Bancorp Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Your card can be used everywhere Visa debit cards are accepted for qualified expenses. This card cannot be used at ATMs, and you cannot get cash back, and cannot be used at gas stations, restaurants, or other establishments not health related. See Cardholder Agreement for complete usage restrictions.

We are here to help

Discover our valuable resources, including FAQs, transition timelines, and support to assist you every step of the way.

Member Transition Services

844.351.6856

Available 24/7

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Frequently Asked Questions

Explore our FAQ page for quick answers to common questions.

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Member Transition Resources

View resources for each phase of the HealthEquity transition.

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