CareFirst BlueCross BlueShield — Family of health care plans

Welcome to HealthEquity

Your benefits account will be moving from Further to HealthEquity. We’re here to help guide you through the process and ensure a smooth transition for you and your members.

Your new benefits experience

With HealthEquity, you and your members will receive an enhanced benefits experience that delivers:

24/7 support coverage for your member

Effective materials for continuous education for you and your members

Advanced tools and resources for your members

This way toremarkable

HealthEquity administers health benefits for more than 14 million accounts. We are committed to providing remarkable products backed by service, education, and support that go above and beyond.

Introduction Video

Further Transition

Watch

Why HealthEquity?

Change requires time, effort, and patience. We're confident that we will accomplish this transition successfully through:

  • Our experience: We’ve accomplished similar updates for the 120,000+ organizations we serve.
  • Our commitment:Like you, we’re dedicated to every member's health and financial security.
  • Our service: We strive to deliver you and your members a remarkable experience in every way, every day.

See our progress

Track important updates for each phase of the transition and access phase-recommended resources and materials.

View progress

Frequently asked questions

Get immediate answers to common questions about the transition process.

View FAQs

We're with you all the way

We're here to assist you in a smooth transition to HealthEquity. We'll offer straightforward and helpful information and experiences to guide you and your members:

  • Full visibility into our planned transition experience for both you and your members
  • Clear and transparent communication at every stage of the process
  • Materials to support your training needs

Transition progress

Monitor each phrase of the process, view time-sensitive tasks, and find critical resources for ensuring a smooth transition to HealthEquity.

1

Phase 1

Begin your transition from Further to HealthEquity

2

Phase 2

View your priority actions for the transition

3

Phase 3

Prepare for the transition

4

Phase 4

Access your credentials, account, and action items

5

Phase 5

Countdown to the transition

Primary Phase 4 Resources

See what members see

Visit the member site to see how we're making their transition experience as simple and seamless as possible

Visit the member site

Frequently asked questions

To view the entire collection of FAQs, click here

Questions about the transition

Established in 2002, HealthEquity administers Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), Health Reimbursement Arrangements (HRAs), and other consumer-directed benefits for our more than 14 million accounts in partnership with clients, benefits advisors, and health and retirement plan providers.

HealthEquity acquired Further as part of our commitment to continue to provide remarkable products backed by service, education and employee engagement support that go above and beyond customer expectations.

Preparing for the transition will differ depending on your product(s). We encourage you to reference the client transition guide or attend the transition webinars where more specific details will be provided.

We are here to help

Discover our valuable resources, including FAQs, transition timelines, and support to assist you every step of the way.

Client Services

866.711.4860

Mon-Fri 7am-7pm (CT)

Frequently Asked Questions

Explore our FAQ page for quick answers to common questions.

Visit FAQ

Transition Timeline

Explore our comprehensive transition timeline to view each step in detail.

Visit timeline

CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., CareFirst BlueChoice, Inc., and The Dental Network, Inc. are independent licensees of the Blue Cross and Blue Shield Association. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.

HealthEquity, Inc. is an independent IRS approved non-bank trustee providing HSA custodial services for CareFirst BlueCross BlueShield and CareFirst BlueChoice consumer directed health care plans.