
Mike Gathright
EVP / Chief Customer Officer
As our Chief Customer Officer, Mike Gathright is instrumental in overseeing the operational aspects of our business, with a key focus on leading and elevating all aspects of customer experience. Mike is passionate about delivering for our customers; improving how we listen to and learn from our members and clients, and driving even greater loyalty and satisfaction. Mike brings nearly 30 years of experience to HealthEquity, most recently in senior leadership roles at Hilton, where he delivered innovative products and commercial enhancements across its digital channels and created a purpose led, customer-centric culture. Prior to spending a decade at Hilton, he was an essential member of management teams at Amazon and Capital One.