HealthEquity

Where do I set up my account and passkey if I have multiple accounts on HealthEquity and EZ Receipts?

Updated

If your benefits use both HealthEquity and EZ Receipts, you can set up your account and passkey with one first time account registration on your device.¹

Using both HealthEquity and EZ Receipts often happens when you have a Health Savings Account (HSA) on the HealthEquity online portal/ mobile app and one or more Reimbursement Accounts (RA) on the EZ Receipts online portal/ mobile app, such as a health care Flexible Spending Account (FSA), a Dependent Care Flexible Spending Account (DCFSA), Limited Purpose Flexible Spending Account (LPFSA), Health Reimbursement Arrangement (HRA), Medicare Reimbursement Account (MRA), Lifestyle Spending Account (LSA) or Commuter account.

Account and passkey set up

Start on web

For online access, go to HealthEquity login (my.healthequity.com) and complete the account registration with passkey set up. The passkey created will work universally across HealthEquity web login, EZ Receipts (participant.wageworks.com) web login and the HealthEquity app.

The web portal will give you a view of all account balances, and you can connect to EZ Receipts on web.

If your benefits include Commuter, proceed from the dashboard on web to register your commuter account by selecting the Commuter tile. You will set up and be able to adjust monthly pre-tax contributions for transit and parking, the mode of using your commuter benefits and transit systems within your region, where applicable.

Add the HealthEquity app

Download the HealthEquity app and use your established passkey to login. The mobile app will give you a view of all account balances, allow you to activate your card and connect to the EZ Receipts app installed on your mobile phone.

Add the EZ Receipts app

You will need the EZ Receipts app downloaded and installed to perform actions on your mobile phone such as filing for reimbursement, uploading receipts or getting support for your FSA, LPFSA, DCFSA, LSA, MRA and HRA accounts. When you use this app, you will need to set up an additional passkey.

Next login

Select “Sign in with passkey” and a pop up with the existing registered passkey on your device will appear. Choose your passkey from the list.

Passkeys are device bound but can be universal for your HealthEquity login

Passkeys are device bound and you may register several – for example, one on your home computer, a second or third on a work computer or mobile phone in the passkey keeper. Device bound means they are stored on the device. The technology behind HealthEquity’s passkey system does support creating and using one universal passkey that supports login across all HealthEquity environments – web logins, mobile app logins. It’s up to you!

When multiple passkeys are created, choose your passkey from the list at login OR you may choose to use a passkey on another device by scanning a QR code with the device that has the passkey.

Your passkey could be stored on a USB key depending on your passkey storage preference.

¹Passkey set up is also available online using a desktop, laptop or tablet computer. A valid phone number is required to register a passkey. SSO login does not require passkey but, direct use of mobile or web login does require passkey. If you have multiple employers and accounts on EZ Receipts, each employer + account requires registration and passkey. HealthEquity offers multiple authentication options to ensure accessibility. See our HealthEquity Digital Accessibility Statement.

HealthEquity does not provide legal, tax or financial advice.

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